[ confidential contact ]

[simpathis]

— CONFIDENTIAL CONTACT —

If you have any issues regarding the game, the mods, or other players, please contact us! We want to ensure that your time here is an enjoyable one and will do whatever we can do to help if possible. There are several ways to contact us:

Mod email: empatheias.mods@gmail.com
Comment to this entry
PM the journal

The mods are as follows:

Laena
Steve

Please do not contact mods individually regarding game issues! By keeping player concerns on the mod account, we are better able to keep track of them and respond in a timely manner.

If you are submitting your concern via e-mail or to this entry, please fill out the following form:

<b>[ Player Name ]</b> <b>[ Characters ]</b> <b>[ Type of Concern ]</b> Is it a player issue? Game? Character? Mods? Something else? <b>[ Details of Concern ]</b> We request that you be as detailed as possible and provide proof or examples of what caused the concern. The more information we have, the better. <b>[ Contact ]</b> Best way to contact you.

All comments are screened and our responses to your comments will also be screened, so we can communicate through the entry if preferred. Everything will also remain confidential, but if another party is involved please realize that we will have to disclose some information if we have to contact them. We'll always double check before doing so, but please keep that in mind and make a note if there is anything you are uncomfortable with sharing.

We will try to be as fair as possible and do as much research and as many discussions as needed.

Responses will be given within 72 hours. In the case that we haven't responded to your query past this time, please send us a message! Thank you.

Comments

[simpathis]

Hello,

Our response will be unscreened as you contacted us anonymously.

Currently the mods all reside in different time zones with varying work schedules and things may be posted while mobile or otherwise on the go, in an attempt to have them available at the regular time. As such, our priority is to get posts such as the test drive up and plurked, while things like crossposting to other comms, such as rpanons, take a lesser priority due to our respective schedules, and can be done later that day or the next day, depending on availability.

As rpanons is an open community with no posting requirements, if this delay is a pressing issue for you, there is nothing stopping you from linking the TDM anonymously, as we are not aware of any requirement that it must be posted from the mod journal. What we would ask though is that you please refrain from commenting here if the TDM is not crossposted immediately.

We have been concerned about the tone and wordage of these reminder comments, as they often come across as aggressive. The second rule of the game is to be respectful of one another, which includes communication between mods and players. Should this continue, we may be forced to take action that could limit the use of confidential contact as further comments of this sort could be considered abuse of anonymity.